Con Edison Marketplace Reviews

Personalized Savings and Discounts: The platform offers personalized energy bill savings, instant discounts, and the Enervee Score, which are unique features not available elsewhere. These help customers make informed purchasing decisions with clear financial benefits.

Wide Range of Energy-Efficient Products: Customers can save up to $100 on energy-efficient products like smart thermostats, insulation materials, weather stripping, and Energy Star certified windows and doors through instant discounts at participating retailers.

Support for Clean Energy Choices: The site includes services like a Solar Concierge that assists customers in navigating rooftop solar installation processes by providing estimates and bids from contractors.

Electric Vehicle Shopping Tool: Con Edison Cars allows users to compare gasoline/diesel, hybrid, and electric vehicles side-by-side including total cost of ownership. This has attracted significant user interest with over 80,000 visitors.

Improved Customer Perception: Nearly half of surveyed visitors reported a more favorable opinion of Con Edison after using the Marketplace due to its value-added services while maintaining consumer choice.

Limited Geographic Focus: The solar concierge service is tailored primarily for Con Edison’s urban service territory with many multi-family residences; this may limit usefulness for customers outside this area or in different housing types.

Potential Complexity for Some Users: While offering many options is beneficial for informed consumers, some users might find comparing multiple products or vehicle types overwhelming without additional guidance.

Dependence on Participating Retailers: Instant discounts require shopping at specific participating retailers which could limit convenience depending on location or retailer availability.